IT Infrastructure Management Is Gaining Importance Since The World Has Started Believing In Business Aligned IT. Complex Applications Are Being Developed And This Requires The Best- In-class Underlying Infrastructure To Run And Deliver It To Multiple Users In The Eco-systems Of Businesses. This Requires A Good Understanding Of The Applications, Architecting The Underlying Infrastructure, Optimizing Their Use And Managing Complex SLAs.

FEATURES

Technology Leadership Coupled With World Class Supporting Infrastructure And An Experienced Pool Of Resources Helps Us Deliver High Value, Cost Effective Solutions To Our Customers.

  • 24×7 Operations.
  • Strong Centers-of-Excellence In Various Technologies
  • Best-In-Breed Practices
  • Strong Application Background
  • Integrated Solutions
  • Dedicated / Shared Operations Centers For Customers
  • Integrated Operations Helpdesk (Infrastructure And Application)
  • Global NOC
  • Global SOC
  • Data Center
  • Flexible Sourcing Models – Staff Augmentation, SLA Based Delivery , SLA + Productivity Gain, Total Outsourcing, Output Based
  • Strict Adherence To ITIL& ITSM Process Framework

BENEFITS

  • Reduced TCO (Total Cost Of Ownership)
  • Adherence To Industry Best Practices And Processes
  • Domain Expertise On-tap
  • Round The Clock Support
  • Retention Of IT Strategy And Control By The Customer
  • Reallocation Of Existing Staff To Other Strategic Assignments
  • Right Sizing Of Resources